Social Media Contests General Terms

1. Unless otherwise stated, Contests are open to all Singaporean residents with an address in Singapore who are aged 18 and above.

2. The following group of persons shall not be eligible to participate in a Contest: (a) employees and temporary or contract staff of the Bank and their immediate family members, (b) employees or representatives of any third party (service providers, advertising agencies, etc) who are directly involved in the organising or promoting of the Contest.

3. Participants must follow all the stated Contest rules on the relevant marketing channel. The Bank reserves the right to change, amend the Terms at any time without prior notice, including cancelling, postponing, terminating or suspending the Contest.

The duration of the Contest (“Contest Period”) will be specified on the relevant social media channel. The Bank reserves the right to amend the Contest Period at any time. Any entry or submission outside of the Contest Period will not be considered.

1.     The prize or reward (“Reward”) will be as stated in the relevant social media channel by the Bank. An eligible participant’s entitlement to receiving a Reward under any Contest shall be subject always to such participant successfully fulfilling the requirements of the Contest and such participant providing the Bank with full and accurate details of his contact details and/or particulars and any other information requested by the Bank.

2. Unless otherwise stated, the winner(s) will be contacted by direct message on the relevant social media platform and the Bank may require further information to verify your eligibility and fulfil the Reward. If full and complete details for the information requested is not provided by you to the Bank within the time specified in the Bank’s communications to you, the Reward will forfeited. The Bank reserves the right to select any replacement winner. The Bank shall not be liable to replace and/or compensate a participant for any Reward that has been lost, expired and/or otherwise not redeemed or used in accordance with these Terms or any terms and conditions accompanying the Reward.

3. The Bank will provide you with details on how to redeem and/or use the Reward and, if applicable, such conditions accompanying the Reward from the supplier of the Reward. The Bank has sole discretion to determine the timing for fulfilment of the Reward. You shall accept the Reward as it is and subject to any terms and conditions that may be imposed by the Supplier of the Reward, including any conditions of redemption and/or use stipulated by the supplier of the Reward. The Reward shall not be transferable, sold and/or exchangeable for cash, credit or any other items in part or in whole.

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By entering a Contest, you agree to the Bank’s Data Privacy Policy (https://www.gxs.com.sg/data-privacy). In addition to any consent  which you’ve already provided to the Bank and any right of the Bank under applicable laws, you also agree and consent to the Bank (and any other necessary third party) collecting, using and/or disclosing your information (including your personal data) for purposes relating to your participation in the Contest, including: 

(i) to notify you of the Contest results and for the announcement of the winner(s) of the Contest on the Bank’s relevant social media platform or such other channels as the Bank may determine in its sole discretion;

(ii) with respect to the claiming, redemption or collection of the Reward; and/or 

(iii) to contact you for any publicity in connection with the Contest, including without limitation, for any request to take photographs and/or videos of you or for a quote or interview with respect to the Contest, or for your winning submission to be published on the Bank’s social media platform or any other channels as the Bank may determine in its sole discretion.

1. The Bank’s records and decisions on all matters relating to a Contest (including the eligibility of a person to participate in a Contest and the awarding of any Reward) shall be final, conclusive and binding on all participants. We are not obliged to entertain any correspondence.

2. The Bank, employees and/or independent contractors shall not be liable for any loss, liability, expense, damage and/or injury whatsoever or howsoever incurred or sustained by any person by reason of, arising from or in connection with a Contest including the redemption or use of any good, service, product or facility of any merchant (if applicable) or for any other reason.

3. The Bank is not responsible for any failure or delay in the transmission of any transaction by any party, including acquiring merchants, merchant establishments or any telecommunication or social media platform provider.

4. The Bank shall not be liable for any damages, losses, claims or expenses arising from the suspension, discontinuance, extension and/or termination of a Contest or the amendment, variation or change of any of the Terms.

5. If applicable, these Terms shall also apply in conjunction with any relevant terms and conditions of a GXS Bank product or service, which are available on the GXS Bank website.