Terms & conditions at a glance

GXS Savings Account

You can open 1 GXS Savings Account in your own name and deposit up to a maximum amount into your Account. This is a digital banking account accessible by our GXS app or website with no cash or cheque services.

Your Account comes with a Main Account, and you can open up to 8 Saving Pockets. You can use your Main Account for your regular transactions. Just remember that you can only transfer funds from your Saving Pockets to and from your Main Account.

You will earn interest on your Account daily. You may earn different interest rates on your Main Account and Saving Pockets. We will credit the interest into your Account so long as the interest amount earned on your money is at least $0.01. Rest assured you can continue to earn interest even if you have reached the maximum deposit amount for your Account, even if no further deposit can be made into your Account.

You can receive funds into and make transfers from your GXS Savings Account. Depending on the transaction type, we will enable the transfers through channels such as PayNow and FAST. Do make sure the transfer details are correct as there is no guarantee we will be able to reverse the transaction.

We place our focus on providing digital and paperless services to you, therefore you will be able to download your monthly statements from our GXS app.

We will act on instructions that come from authenticated channels so do not share your login information with anyone. Remember you must verify and exercise caution with any hyperlink in any SMS or e-mail claimed to be sent by us. If we detect any suspicious activity, we may choose not to act on those instructions to protect you.

You must be at least 16 years old to open a GXS Savings Account. Do also ensure that you provide us with your most updated personal particulars.

Please refer to the full GXS Savings Account terms and conditions here.

Ecosystem with Grab and Singtel Dash

Apart from using our GXS app to open a GXS Savings Account, you can also do so via the Grab and Dash apps. Simply click on ‘Activate GXS Savings Account’ in the apps to start.

Once you have opened your GXS Savings Account, you can link it to your Grab and Dash apps to view your Main Account balance. Do remember that you should only link your GXS Savings Account to your own Grab and Dash accounts.

You can also manage the daily transaction limit you can spend from your GXS Savings Account on the apps. You will also be able to top up your GrabPay Wallet and Dash Wallet Account directly from your linked GXS Savings Account.

Do remember that you should only link your GXS Savings Account to your own Grab account and Dash account.

You can use your linked GXS Savings Account to pay for Grab Transport, Food, Mart and Express transactions on your Grab app and at selected merchants on your Dash app.

When you pay with your GXS Savings Account on your Grab app, you will receive 1.2X of the GrabRewards points usually awarded by Grab, as a Spend Boost.

Note that Grab’s and Dash’s terms apply for their apps, and Grab's terms apply for its GrabRewards programme. Please refer to the full GXS Bank Ecosystem Terms for Grab here and for Dash here.

By using our GXS website and/or app, you agree to comply with the guidelines and code of conduct as set out in the Terms of Use and Acceptable Use Policy. These form part of our efforts at GXS to protect our customers, users of our GXS website and app, and the wider internet community from inappropriate use of our services, platforms and the internet.

GXS Debit Card and Rewards

Once you have a GXS Savings Account, you can create a virtual GXS Debit Card which is linked to your GXS Savings Account. You will be able to choose your preferred Card design.

With this virtual Card, you can access your card details securely in our GXS app to transact online. Any spend made with Card will be funded from the Main Account of your GXS Savings Account.

You can also request for a physical GXS Debit Card. It will bear the same design and card number as your virtual Card. Equipped with the physical Card, you can transact anywhere where a Mastercard Card is accepted. 

For extra security, you can freeze your Card when required. New Card transactions will not be approved if your Card is frozen. 

To also give you flexibility and control over your spending, you can set your preferred daily Card transaction limit in the app and set it to allow physical (point-of-sales) transactions overseas. 

Cash withdrawals will not be available for both your virtual and physical Card. 

Please refer to the Card Account Terms here.

GXS Debit Card Rewards: For each qualifying spend of at least S$10 made on your Card, you will receive a surprise cash reward. To find out more about the qualifying transactions, please refer to Rewards Terms here.

Each cash reward will be credited to your GXS Savings Account, subject to the maximum balance amount of your GXS Savings Account. Do ensure that the balance in your GXS Savings Account is lower than its maximum balance amount, such that if a cash reward is to be credited, the balance will not be greater than the maximum balance amount.

All your Card transaction and Rewards details are made accessible through our GXS app. If you may require, you can always download a copy of your monthly statements from our GXS app.

GXS FlexiLoan

The GXS FlexiLoan is a standby revolving line of credit that is accessible through our GXS app.

You can open 1 GXS FlexiLoan Account in your own name and draw multiple loans up to your credit limit. You may make repayments in monthly instalments. No fees are chargeable, but additional late interest will accrue on late payments.

Funds drawn from your GXS FlexiLoan can be transferred to your GXS Savings Account or your third-party bank account registered with PayNow. You may draw up to 10 active loans at a time, subject to a minimum loan amount of S$200 per loan, within your credit limit. You may choose your preferred tenure for each loan, and the repayment date applicable to your loan(s).

You may make loan repayments within our GXS app with funds from your GXS Savings Account or your third-party bank account. You should ensure that fund transfer details are accurate as there is no guarantee we will be able to reverse any erroneous transaction.

We place focus on providing digital and paperless services to you, therefore you will be able to download your monthly statements from our GXS app.

You must be at least 21 years old, a Singaporean citizen or permanent resident, and earn a minimum income of S$20,000 p.a. to open a GXS FlexiLoan Account with us.

Please refer to the full GXS FlexiLoan terms and conditions here.

Using the GXS app and/or website

The Terms of Use and Acceptable Use Policy forms part of our efforts at GXS to protect our customers, users of our website and our mobile app, and the wider internet community from inappropriate use of our services, platforms and the internet.

These include proper guidelines and code of conduct that apply when you interact with our website and/or app in any way.

By using our GXS app and/or website, you agree to comply to our Terms of Use and Acceptable Use Policy.

T&Cs: The long read

You can view the full set of terms and conditions here. Do note that we may vary the terms and conditions (including our fees and charges) at any time though we will always give you prior notice.