We hear you.
Your security is at the core of everything we do. That’s why we’ve implemented robust security and fraud monitoring capabilities to keep your account secure. But it is also a team effort - we'll need you to join forces with us.
Stay in control
Real-time push notifications
Turn notifications on to keep track of all your transactions – in and out.
Freeze or unfreeze your card, whether it's been stolen or just misplaced. Set up other transaction controls easily, too.
One account, one device
Real-time detection and prevention of fraudulent access with a cool-off period for high-risk activities.
Unlocked by you
Stay extra safe with touch ID and facial recognition for account access.
Under the hood
Security measures including device biometric change detection, dynamic session timeout, fraud monitoring and malware protection are always running in the background to keep you safe.
How to safeguard yourself
Turn on notifications
Be on top of your account activities as they happen.
Keep your password
No one should ask you for your password or OTP, not even us. Consider updating your password regularly to be extra safe.
Say no to links and +65
Never click on any links in messages, and don’t pick up calls from suspicious numbers. See a +65? That’s a tell-tale sign that the caller is contacting you with a fake Singapore number – do not pick up.
If you suspect fraud activity on your GXS account, we’re here to help.
Live chat with us via the app, call or email us. We’ve got your back.
Legit ways we will contact you
We will only ever contact you through these ways:
Email (no links)
SMS (still no links!)