Security is

We hear you.
Really important.

Your security is at the core of everything we do. That’s why we’ve implemented robust security and fraud monitoring capabilities to keep your account secure. But it is also a team effort - we'll need you to join forces with us.

Stay in control

Real-time push notifications

Turn notifications on to keep track of all your transactions – in and out.

Card control

Freeze or unfreeze your card, whether it's been stolen or just misplaced. Set up other transaction controls easily, too.

Security technology

One account, one device

Real-time detection and prevention of fraudulent access with a cool-off period for high-risk activities.

Unlocked by you

Stay extra safe with touch ID and facial recognition for account access.

Under the hood

Security measures including device biometric change detection, dynamic session timeout, fraud monitoring and malware protection are always running in the background to keep you safe.

How to safeguard yourself

Turn on notifications

Be on top of your account activities as they happen.

Keep your password
super safe

No one should ask you for your password or OTP, not even us. Consider updating your password regularly to be extra safe.

Say no to links and +65

Never click on any links in messages, and don’t pick up calls from suspicious numbers. See a +65? That’s a tell-tale sign that the caller is contacting you with a fake Singapore number – do not pick up.

Still unsure?

If you suspect fraud activity on your GXS account, we’re here to help.
Live chat with us via the app, call or email us. We’ve got your back.

Get in touch with the real GXS

Legit ways we will contact you

We will only ever contact you through these ways:

Push notifications


Email (no links)

SMS (still no links!)