With effect from 22 September 2026:
(1) The GXS Bank Terms of Use (“Terms of Use”) will be updated as follows.
The following new sections will be introduced to the Terms of Use:
New section: eBuddy, our Chatbot
- The terms and conditions of the GXS Chatbot Terms of Use https://www.gxs.com.sg/chatbot-terms will be incorporated into this section under the GXS Bank Terms of Use
- The terms and conditions for the Chatbot will also be revised:
- To include chatbot features
- To require you to fact-check content from our Chatbot
- Regarding your provision of personal data or sensitive information in your use of our Chatbot
New section: Third party rights
- No third party shall have the right to enforce any terms under the Terms of Use
The following sections in the Terms of Use will be revised:
- Intellectual property rights: To introduce new paragraphs on the sharing of Materials and use of Marks
- Disclaimers: To include additional disclaimers on content
- You indemnify us: To include your indemnity for our affiliates, agents and/or service providers; and your indemnity for your use of our Chatbot (as originally stated in, and incorporated from, the GXS Chatbot Terms of Use)
- You should comply with our Acceptable Use Policy and prevailing laws and regulations: To include that content standards apply to Materials
- Responsibility to maintain upkeep of your devices: To include device security steps you should take
- Contact us: To include that you should only refer to official sources for our website and phone numbers
(2) The GXS Chatbot Terms of Use https://www.gxs.com.sg/chatbot-terms will be terminated and you will be automatically redirected to the GXS Bank Terms of Use from this URL.
View the revised Terms of Use which will take effect from 22 September 2026 here: https://www.gxs.com.sg/terms-of-use
Updated as of 22 September 2026