GXS Bank

Terms and conditions governing GXS FlexiLoan Lucky 8 Campaign (“Promotion”)

By participating in the Promotion, you agree to the following terms and conditions, as may be amended by the Bank from time to time (“Terms”). Unless otherwise stated, all capitalised terms used in this Promotion shall have the meanings set forth in the GXS FlexiLoan Terms and Conditions or as otherwise defined elsewhere in these Terms.

1. Promotion Period

This Promotion is available from 9 January 2024 to 31 March 2024 (both dates inclusive) or such date(s) as may be determined and notified by GXS Bank Pte. Ltd. (“GXS” or “Bank”) in its sole and absolute discretion (“Promotion Period”).

2. Eligibility
  1. Subject to Clause 2(b) below, you are eligible to participate in the GXS FlexiLoan lucky draw under this Promotion (“Lucky Draw”) organised and conducted by the Bank if:
    i. you are not an existing holder of a GXS FlexiLoan account;
       (a) you have applied for a GXS FlexiLoan during the Promotion Period through GXS channels made available and accepted by the Bank and the Bank has approved your GXS FlexiLoan application during the Promotion Period; and
      (b) you have performed a drawdown of a single loan of at least S$5,000 during the Promotion Period, and such loan has a loan tenure of not less than 6 months; or

    ii. you are an existing holder of a GXS FlexiLoan account;
       (a) such account remains active and in good standing with the Bank at all material times, including during the Promotion Period and until such time the winner(s) of the Lucky Draw is determined and the Prize thereunder is fulfilled; and
       (b) you have performed a drawdown of a single loan of at least S$5,000 during the Promotion Period, and such loan has a loan tenure of not less than 6 months,

    (a “Lucky Draw Eligible Participant”).
  2. You will not be a Lucky Draw Eligible Participant if:
    i. you prepay more than 50% of your loan on or before a Draw Cut-off Date (as defined in Clause 3(a) below);
    ii. any condition in Clause 2(a) has not been complied with;
    iii. any information which you have provided to the Bank during the GXS FlexiLoan application process has materially changed prior to drawdown of the loan; or
    iv. at any time during the Promotion Period or prior to the Draw Date (as defined below):
       (a) your GXS FlexiLoan account with the Bank is closed, suspended, cancelled or terminated (whether voluntarily or involuntarily); or
       (b) you’ve breached any of the Terms of this Promotion or the GXS FlexiLoan Terms and Conditions.
3. Lucky Draw

a.   There will be a total of three (3) monthly draws in the Lucky Draw:


b.    Each Monthly Draw will be conducted on the Draw Date between 10am to 6pm (Singapore time) at the GXS office located at 3 Media Close, #09-00, Singapore 138498 (or such other date, time or location as the Bank may determine at its sole and absolute discretion without prior notice). The Draw will be witnessed by an external auditor or other scrutineer appointed by the Bank at its sole and absolute discretion.

c.   Upon fulfillment of the eligibility requirements of the Lucky Draw and the Terms, the Lucky Draw Eligible Participant’s name will be automatically submitted to the Draw pool. If you do not wish to participate in the Draw, please inform the Bank by calling (+65) 3105 2055 by 31 January 2024.

d.   Each Lucky Draw Eligible Participant will be awarded only one (1) chance in the Lucky Draw. Drawing down on more loans during the Promotion Period will not result in additional chances in the Lucky Draw. Your lucky draw chance will be carried forward to the subsequent Draw if you do not win a prize in the preceding Draw.

e.   A total of 30 winners will be drawn at random from the pool of Lucky Draw Eligible Participants during each Monthly Draw (“Winners”) by the Bank using such methods and in such manner (which may be manual or computerised) as the Bank may determine in its sole discretion. Each Winner is limited to only one (1) Prize. This means selecting the same Lucky Draw Eligible Participant more than once as a Winner (whether in the same or different Monthly Draw) is not allowed.

f.   The Bank reserves the right to draw alternative or reserve winners to replace any Winner who is or may be subsequently found to be ineligible or disqualified from the Draw.

g.   If a Winner is subsequently discovered to not be a Lucky Draw Eligible Participant or not be eligible or qualified to receive or claim a Prize (which eligibility or qualification shall be determined at the Bank’s sole discretion), the Bank reserves the right to forfeit the Prize, reclaim the Prize or charge you the full value of the Prize, without prior notice to you.

h.   The Winners will be notified by email to their last known GXS-registered email address based on GXS’ records and/or through push notifications in the GXS app within seven (7) days from the relevant Draw Date. Winners may also be contacted by telephone using the last-known contact number based on GXS’ records. Only the Winners will be notified of the results of the Lucky Draw together with details on how to claim the Prize. The details (full name and partially masked NRIC) of the Winners will also be announced on GXS’ website at www.gxs.com.sg/flexiloan-lucky8.

4. Prize
  1. Lucky Draw Eligible Participants will stand a chance to win 888,888 GrabRewards points, subject to the Terms (“Prize”).
  2. The Prize will be credited to each Winner’s Grab account by 12 February 2024, 12 March 2024 and 10 April 2024 respectively (or on such date(s) as may be determined and notified by the Bank in its sole and absolute discretion using such Winner’s last-known mobile phone number which has been registered with GXS. Each Winner is responsible for ensuring that their last-known GXS-registered mobile phone number is the same as their Grab-registered mobile phone number by 9 February 2024. The Bank shall not be responsible for any loss or damage suffered by any person if the Prize is not credited or available for use, or if the Winner is unable to claim, redeem or use the Prize.
  3. Any unclaimed Prize will be forfeited without any liability on the Bank.
5. Personal Data Consent

Any Lucky Draw Eligible Participant who does not withdraw his or her participation in the Lucky Draw in accordance with Clause 3(c), and in addition to any consent already provided to the Bank and any right of the Bank under applicable laws, consents to the Bank (and any other necessary third party) collecting, using and disclosing your information (including your personal data) for purposes relating to your participation in the Lucky Draw, including:

i. to notify you of the Draw results and for the announcement of the Winners on the GXS website/social media page/app, newspaper and/or such other channels as the Bank may determine in its sole discretion;

ii. with respect to the claiming, redemption or collection of the Prize; and/or

iii. to contact you for any publicity in connection with the Lucky Draw, including without limitation, for any request to take photographs and/or videos of you or for a quote or interview with respect to the Lucky Draw.

6. General Prize Terms and Conditions
  • This Clause 6 applies to the Lucky Draw and the Prize under this Promotion.
  • The Winners shall accept their Prize as it is and subject to any terms and conditions that may be imposed by the supplier of the Prize, as applicable. 
  • The Winners shall comply with such conditions with respect to the redemption, claiming and/or use of the Prizes, as stipulated by the supplier of the Prize or these Terms.
  • The Prizes shall not be transferable, sold and/or exchangeable for cash, credit or any other items in part or in whole.
  • The Bank shall not be liable to replace and/or compensate any Winner for any Prize that has been lost, expired and/or otherwise not claimed, redeemed, collected or used in accordance with the terms and conditions (including these Terms).
  • The Bank reserves the right to claw back the value of any Prize if it determines, at its sole and absolute discretion, that a customer has not fulfilled the terms of this Promotion (including any early repayment of the loan) and/or otherwise any misrepresentation, misconduct, fraud, and/or unfair or illegal conduct has been exhibited on the part of the customer at any time.
  • The Bank is not the supplier of the Prize, and is not obliged to assist or otherwise act on behalf of the customer to communicate with the supplier of the Prize for any reason, including but not limited to, the pursuit of any recourse against the supplier.
  • The Bank makes no representation or warranty as to the quality or fitness for purpose, whether express or implied, of the Prize.
  • The Bank may substitute the Prize with any item of equivalent value or similar value at its sole discretion without prior notice or reason and without being liable to any person.
7. General Terms and Conditions
  • This Promotion is not valid with other offers or promotions unless otherwise stated. For the avoidance of doubt, all Lucky Draw Eligible Participants may also participate in all other GXS FlexiLoan campaigns running between 9 January 2024 to 31 March 2024 (dates inclusive) if they have complied with the applicable terms and conditions thereunder, unless otherwise stated.
  • The Bank may add to, amend, modify or vary any or all of these Terms at any time without notice or liability to any person.
  • The Bank’s records and decisions on all matters relating to the Promotion (including but not limited to the eligibility of any person to participate in the Promotion and the awarding of any cashback, voucher or item or determination of any winner) shall be final, conclusive and binding on all customers. We are not obliged to entertain any correspondence.
  • In the event of any inconsistency between these Terms and any brochure, marketing or promotional material relating to this Promotion, these Terms shall prevail.
  • The Bank, employees and/or independent contractors shall not be liable for any loss, liability, expense, damage and/or injury whatsoever or howsoever incurred or sustained by any person by reason of, arising from or in connection with this Promotion including the redemption, claiming, crediting or use of any Prize, good, service, product or facility of any merchant (if applicable), the participation in the Promotion, or for any other reason.
  • The Bank shall not be liable or responsible for any late or lost submissions, for any undelivered, incorrectly delivered, corrupted, lost or late communications, transfer or crediting of funds, transmission or transaction, howsoever caused.
  • The Bank is not responsible for any failure or delay in the transmission of any transaction by any party, including acquiring merchants, merchant establishments or any telecommunication provider.
  • These Terms shall be governed by and interpreted in accordance with Singapore law, and you agree to submit to the exclusive jurisdiction of the Singapore courts.
  • A third party who is not a party to these Terms shall have no rights under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce or enjoy the benefit of any provision of these Terms.
  • These Terms shall apply in conjunction with the GXS FlexiLoan Terms and Conditions and any other relevant terms as may be updated and/or notified by the Bank from time to time.
  • The Bank reserves the right, at its sole and absolute discretion, to suspend, discontinue, extend and/or otherwise terminate the Promotion at any time without notice. The Bank shall not be liable for any damages, losses, claims or expenses arising from the suspension, discontinuance, extension and/or termination of any Promotion.
  • All information is accurate at the time of publication.



9 January 2024


GXS Bank Pte. Ltd. (202005626H)