Frequently
asked questions

GXS Bank is a digital bank on a mission to make banking better for Singapore's everyday consumers and small businesses.

Slots for the GXS Savings Account are limited, on a first-come, first-served basis. All slots have been taken up. We are working to open up new slots as soon as we can. Join our waitlist on the GXS Bank app to receive updates.

You can reach us in any of the following ways:

• Chat via GXS Bank app located in the Help Centre

• Contact Us form - in the Help Centre of your GXS Bank app

• GXS Bank Hotline: (+65) 3105 2055

• GXS Bank Customer Support Email: help@gxs.com.sg

We will respond to you as soon as we can.

Follow us on our social pages - @gxsbank on IG and FB. We'd love for you to stalk us!

Once your account is opened, you’ll get a welcome message with your GXS Bank account number and an email. Want to get notified directly on your device? Simply turn on your notifications and we'll hit you up.

GXS Bank is one of the digital banks that holds a banking license issued by the Monetary Authority of Singapore. It is backed by a consortium consisting of Grab Holdings Inc. — Southeast Asia’s leading super app, and Singtel – Asia’s leading communications technology group. Also, labels are so 2000s.