GXS Bank Dec 2023 Survey Incentive Programme (Q4)

To participate in the GXS Bank Dec 2023 Survey Incentive Programme (Q4) (“Programme”) and be eligible to get S$10 worth of GrabGifts e-vouchers, please read the following on how to participate.

Terms and Conditions

Programme Period: Participation in the Programme is available from 18 December 2023 to 2 January 2024 (both dates inclusive) or any such date(s) as may be determined and notified by GXS Bank Pte. Ltd. (“GXS”) in its sole discretion (“Programme Period”).

Eligibility: You are eligible to participate in the Programme if you satisfy all of the following during the Programme Period:

   1. You received an invitation directly from GXS inviting you to participate in the Programme; AND

  2. You have completed the survey under the Programme by 2 January 2024.

 (“Eligible Participant”).

Each Eligible Participant can only take part in this Programme once.

Gift:
The S$10 worth of GrabGifts e-vouchers (“Gift”) are awarded on a first-come-first-served basis and is limited to the first 300 Eligible Participants who have complied with the terms and conditions of this Programme (each a “Successful Participant”). Limited to one (1) Gift per Successful Participant. The Gift is not exchangeable for cash, credit or any other items. GXS reserves the right to replace, exchange, vary or substitute the Gift at its sole discretion without prior notice or reason and without liability to any persons.

Gift Notification
GXS will send a notification for the Gift via email (“Gift Notification”) to each Successful Participant, no later than three (3) months from the end of the Programme Period.

Further Terms and Conditions of the Programme

Vouchers shall be redeemed in accordance with the terms and conditions set out in the vouchers. By using the vouchers, the Successful Participant agrees to any terms and conditions imposed by the relevant merchant issuing the voucher with respect to the use or redemption of the voucher. 

In the event a voucher is lost, misplaced, damaged or stolen, your entitlement to a replacement voucher is subject to the sole discretion and final determination of GXS. Where a replacement voucher is issued, GXS reserves the right to deduct the full cost or retail value of the voucher from your GXS Savings Account or any account you maintain with us if the original voucher is utilised.

Any unredeemed voucher(s) within any prescribed redemption period shall be forfeited. If your voucher has been forfeited, you shall not be entitled to any payment, compensation or replacement in the form of cash or otherwise, notwithstanding any claims of non-receipt of the voucher. Strictly no extension of such prescribed redemption period will be allowed. The redemption and use of the voucher(s) is subject to such other terms and conditions as may be imposed by the relevant merchant issuing the voucher(s). By using the voucher(s), you agree to the terms and conditions imposed by the relevant merchant issuing the voucher(s).

Successful Participants shall accept the voucher “as is”. GXS is not the supplier of the voucher(s), good(s) and service(s) and makes no representation or warranty as to the quality, merchantability and/or fitness of purpose of the voucher(s), good(s) and service(s) provided by any merchant or service provider. GXS assumes no liability or responsibility for any act of, omission or default by the merchants or for any non-delivery, non-performance or defects in the voucher(s), good(s) and/or service(s). GXS is not an agent or representative of the merchants. Any dispute in connection with the voucher(s), product quality and/or services by the relevant merchant issuing the voucher should be resolved directly between the Successful Participant and the relevant merchant.

If GXS at any time determines at its sole and absolute discretion that any of the requirements of the Programme were not met or complied with, GXS reserves the right to recover the equivalent value of the Gift by deducting from your GXS Savings Account or any account you maintain with GXS. 

GXS may add to, amend, modify or vary any or all of the terms and conditions of the Programme at any time without notice or liability to any person.

The records and decisions of GXS on all matters relating to the Programme (including but not limited to the eligibility of any person to participate in the Programme and the awarding of any cashback, voucher or item) shall be final, conclusive and binding on all customers. We are not obliged to respond to any correspondence relating to the Programme.

GXS, its employees, representatives and/or independent contractors shall not be liable for any loss, liability, expense, damage and/or injury whatsoever or howsoever incurred or sustained by any person by reason of, arising from or in connection with the Programme including the redemption or use of any voucher, good, service, product or facility of any merchant (if applicable) or for any other reason.

GXS is not responsible for any failure or delay in the transmission of any transaction by any party, including the relevant merchant issuing the voucher(s), acquiring merchants, merchant establishments or any telecommunication provider.

These terms and conditions shall be governed by and interpreted in accordance with Singapore law, and you agree to submit to the exclusive jurisdiction of the Singapore courts. 

You may not assign or transfer any of your rights or obligations under these terms and conditions to any other person. GXS may transfer its rights and obligations under these terms and conditions to any person without your consent.

A third party who is not a party to these terms and conditions shall have no rights under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce or enjoy the benefit of any provision of these terms and conditions.

GXS is a separate entity and is not associated with the businesses of Grab Holdings and its entities. The GXS Savings Account is provided by GXS. GXS holds a banking licence and is regulated by the Monetary Authority of Singapore.

GXS Bank Pte. Ltd. (UEN: 202005626H)